On-site class booking

​线下课预约报名

This is a booking page for our regular fine art classes ON-SITE (NOT ONLINE). Please read the following studio policy before booking any of our classes!

❤ All customers entering the studio MUST wear a face mask!

所有进入店内的顾客都必须佩戴医用口罩。


❤ All customers entering the studio MUST have their hand sanitized!

所有进入店内的顾客都需先用进行手部消菌。

❤ Please cancel the class if you or your child shows any sign of sickness ( any symptoms including cold, allergies alike!)

若孩子或家长有任何不适,请联系我们取消课程(包括过敏,普通感冒反应)


❤ Please give us a call cancellation if you are not going to make it. There is limited resources and spots for our class, please give other kids a chance! Thank you!

若有任何原因无法上课,请致电留言或发邮件取消课程。我们的位子和资源有限,如果您来不了请将位子让给其他小朋友,谢谢您的合作!

Booking Schedule | 报名列表

  • In-studio NOT online! Please only book 1 class per type per week!

    Sat, Sun

    45 min

    22 Canadian dollars
  • In-studio NOT online! Please only book 1 class per type per week!

    Wed, Sat, Sun

    1 hr

    25 Canadian dollars

FAQ 常见问题

What safty measures are taken to secure the safty of our children? 疫情期间店内会采取什么样的安全措施?


1. We ask all of our customers entering the studio to sanitize their hands and wear a surgical mask. 2. We have limited the maximum number of student in each class to ensure we practice social distancing as much as we can. 3. We will also ensure there is a 15 minutes break in between all classes where we can sanitize all the art materials used by the previous students. Maximum sanitary measurment will be taken to ensure the safty and health of our employees and customers. However, it may be necessary for our instructors to have contact with your child in order to provide help. If you are concerned, please register our online classes instead at: https://www.kidoodles.org/onlineclasses 1. 我们要求所有的客人和员工在店内佩戴口罩,并进行手部消毒。 2. 我们将减少各个班级的人数上限以尽可能的确保健康社交距离。 3. 所有课程之间都有至少15分钟的间隔,并且我们会对所有用过的艺术用品进行消毒。 画室将每天都进行最大程度的消毒以保证大家的安全环境,但是我们也希望家长可以理解,由于老师们会需要对学生提供面对面的帮助和辅导,所以将无法避免一些必要的接触。如果您对此有所担心或介意,我们建议您考虑网上课程。




How do I cancel a booked class? 如何取消已经预定的课程?


You may cancel the booked class by e-mailing us at contactus@kidoodles.org 24 hours prior to the class date. 您可以通过邮件的方式在课程开始前的24小时以上取消课程,我们的邮箱是contactus@kidoodles.org 。




How long does this special time-table last before returning to the normal schedule? 现有的临时课表将持续多长时间?


We are unsure of the exact time period that this schedule may last; however, we will continue to monitor this situation closely and will provide ongoing updates. A regular time table will be provided once everything returns to normal. 我们还不确定现有临时课表的应用时长,但是我们会紧密关注疫情的变化和政策的变化。如果需要的话,我们也会在现有的课时基础上进行增添。我们会在恢复正常课表的第一时间通知各位家长。




What is your current business hours? 画室现在的营业时间是什么?


The reception desk will be open on Wednesdays and Fridays from 3:00 pm to 7:00 pm; Saturday and Sunday from 11:00 am to 5:00 pm. However you may reach us any time through our e-mail: contactus@kidoodles.org or call us at 604-620-7350. 目前画室前台的营业时间为星期三和星期五的下午3点至下午7点,以及星期六和星期日的上午11点至下午5点。您也可以过邮件或电话的方式在任何时间与我们取得联系,我们会尽快回复您。我们的邮箱是:contactus@kidoodles.org;电话604-620-7350




Can I drop-in a class without booking online? 这些实体课程可以在不预约的情况下直接参加吗?


Sorry, we do not take any drop-in customers who did not book through our online booking. This is to ensure the health and safty of our customers and staff, that we are not exceeding the maximum number of student per class. Thank you for your understanding! 我们很抱歉的回答您,不可以。由于目前疫情的不稳定性,我们只提供预约制的课程。您必须通过网上预约的方式参加这些课程。如果您在预约的过程中出现任何问题或者遇到技术困难,可以通过邮件方式告知我们,我们会在后台尽可能的帮您安排上课时间。感谢您的理解。




How do I contact the studio when the studio is not in business hour? 在画室的非营业时间,我要怎么和你们取得联系?


We are sorry for the inconvenience that our business hour is affected by the COVID situation. However, our customer service is available everyday 11:00 am – 7:00 pm. You can reach us by calling at 604-620-7350; emailing us at contactus@kidoodles.org; online customer chat on our website; WeChat us @kidoodlesart. We will get back to you as soon as we can! 很抱歉疫情期间我们的营业时间给您带来了不便。虽然店面某一些时间并不开门但是客服仍然在工作的,我们客服的营业时间是每天的早11点到晚7点。您可以通过拨打604-620-7350;电子邮件 contactus@kidoodles.org;网页上的在线客服;或添加我们的微信kidoodlesart跟我们进行联系和留言,我们一定会尽快回复您的!




Is the Studio reopen for physical classes? 画室现在开放实体课了吗?


Yes. Majority of our normal classes are available for physical classes in the Studio. The maximum capacity for each class is reduced to 5-6 students.
开了哦!大部分的课程已经恢复上课,但为了保证学生和老师的安全,目前每节课的学生人数限制在5-6个学生一节课。




Can I use my VIP package for online classes? 我是否可以使用VIP卡报线上课?


Yes! However, discount is not appliable to online classes. When you are booking online class on our website, please select “Book a session - $15.75”; fill in the information page; on the check-out page, please select “pay in person”. Our staff will go over your file to deduct the tuition. We will contact you if your balance is running low.
可以的!但是VIP卡的折扣只限于实体课哦!您在网页内报名的时候,选择“Book a session - $15.75”; 填写您的信息;在付款页面请选择“pay in person”就好了哦!这样我们的客服就会在您上课之后从您的卡中扣取学费,并在您余额不足的时候通知您。




My VIP package/classes/in-store credit is expiring, what should I do? 我的VIP卡/礼品卡要过期了怎么办?


All the packages/classes/in-store credits’ expirations have been extended for 6 months automatically. If your packages are still expired after the extension, they will be exchanged into normal in-store credits without the discount. In other words, your credits are still valid for any of our services. However, your VIP discount will expire! 由于疫情对营业的影响,我们自动为所有现有的VIP卡的过期时间延续了6个月。如果您的卡在延期后仍然过期了的话我们会自动把卡里的余额转换成礼品卡。换句话说,就是您的钱仍然在,只不过用这笔钱的时候不在享有VIP折扣而已哦!




How come I cannot register online/on-site class on your website? 为什么我无法在线报名线上/实体课了?


Firstly, all our registrations open ONLY 7 days prior the scheduled class time. For example, if you want to book next Friday 4:00 pm Draw and Paint class, you must wait until this Friday 4:00pm.
Secondly, all of registrations will close 24 hours prior the scheduled class time. For example, if you want to book this Friday 4:00 pm Draw and Paint class, the latest registration time will be this Thursday at 3:59 pm.
Lastly, we automatically reserve seats for students who are in the class already. So, if your registration time meet the above-mentioned requirements, but you still cannot register, that means that class is already full.
If you still having trouble booking a class, the easiest way will be contacting us. Our customer service is available everyday from 11:00 am to 7:00 pm. We are more than happy to help you!
首先我们的订课通道是提前7天开启的,也就是说如果您想要定下周五下午4点的课,您最早能开始订课的时间是这周五下午4点。报名通道截止的时间是上课前的24小时,比如您想要报这周五下午4点的课,那么您最晚的报名时间是周四的下午3:59。与此同时我们会自动为长期在这节课里上课的学生报名,所以如果您满足了报名的时间限制仍然无法报名的话就是这节课已经满员了。如果您还是有任何报课的问题,请您联系我们的客服,我们的客服在线时间为每天的早11点到晚7点,我们很乐意帮您解决您的报名问题哦!




Can I book and pay online classes online? 我可不可以在网上付款线上课?


Yes! Our website has online booking and paying option. You may pay by credit/debit card, Alipay, Paypal, or call us/visit us to pay in person.
当然可以!您可以在网站上选择信用卡,借记卡,贝宝,或支付宝付费。或者您可以致电我们电话付费!




Is there a discount if I purchase more online classes? 如果我报名多次线上课是否会有折扣?


Yes, we have a pricing plan of $40+GST, which includes 4 classes. The backstage will deduct the class automatically every time you book a lesson. However, keep in mind, this pricing plan only has 2 months validation. Once it is expired, there is nothing we can do to revoke or recover the unused classes.
有的!我们的线上课有一个课时包是$40块钱4节课。购买后每次您订课的时候系统会自动扣课。请注意,此课包有两个月的使用期限,如若过期我们将无法为您找回您的课时!





Lower level of Metropolis at Metrotown
4800 Kingsway 
Burnaby, BC V5H 4J2 

604-620-7350 

contactus@kidoodles.org


MON - SUN: 10am - 7pm 
 

Copyright © YoAi Creative Atelier Inc. 2017